Evergreen • Marshdale • Aspen Park • Conifer • Morrison • Bailey
Initially, EvCo installed DSL in homes before any other DSL provider in the areas listed above. We are dedicated to maintain our DSL service in as many locations as possible and can use the Qwest DSL network in most areas. We have a couple of locations that are full because we are the only provider of DSL service in that area.
We can also provide ISP (Internet Service Provider) even if you already have or prefer a Qwest DSL connection. This option offers the same great service we offer our customers who use our DSL Services. If you have a problem you call us, not Qwest. No time on hold; no transferred calls; and our native language is English.
The answer is "it depends on where you are". In some locations 1.28 Mbps is the highest download speed available. In other areas faster download speeds are available through the Qwest Network. Lower speeds may be available to fit just about any budget.
Other factors that influence speed
As a general rule, the DSLAM's are located right next to Qwest telephone cabinets. DSL speeds will degrade if the length of the phone wire exceeds 3.4 miles, but most homes and businesses are within those limits.
DSL travels within your telephone line*. Sometimes telephone lines are overhead and are laid out in relatively straight lines, and sometimes the telephone lines are buried and only appear on the surface of the ground in those green colored pedestals. The DSL signal will degrade to a point that it won't work when the location of the modem in your home or business is 3 miles or more from the DSLAM.
*In some areas, DSL is available without a telephone line.
- New installation:
- We install the modem, set up your internet service, set up your email accounts on your computers, set up your wireless network (if applicable) and assist with setting up printers, cell phones and tablets.
- Existing customer: If something stops working with your internet connection we will come to your home or business and solve the issue as quickly as possible. If you need a replacement modem, we set it up for you and test all of your devices to ensure that everything works before we leave.
- Troubleshooting: Occasionally we find the internet connectivity issue is not directly related to your DSL connection; but if we can fix the problem, we will, at no extra charge for the labor.